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  • Incorrect Data Displaying in Study Personnel

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Person added to Study Personnel listing, via Add model displays in Study Personnel list but information is not correct.

 

Solution

Why the problem occurred: Person added to Study Personnel listing, via Add model, was entered incorrectly (first name, last name, email). When an IACP analyst accessing accesses study personnel, deletes record and adds again to try and correct the issue, the information will still be incorrect. 

Solution

When adding an individual to the a protocol's Study Personnel who is not listed as an option in the drop down, the Add feature is present. Adding the individual requires that you complete all fields in the model. If information is entered incorrectly, this will cause problems, especially when the email is entered correctly, but first or last name are entered incorrectly. 

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it is important that all information be entered correctly. If a problem occurs as described in the problem section, the issue must be corrected by the O.R.C.A Administrator.  VPR-IT@uthscsa.edu should be notified of the issue.