The following error message may be received when accessing the iDisclosure website

To view iDisclose you will need to make sure IE9 is not set to Compatibility Mode. With this set IE9 emulates IE7. If you have another compatible browser installed such as Chrome, Safari or Firefox, you can access iDisclose without having to change IE9. The choice is yours.

Follow these steps to remove IE7 emulation in IE9:

  1. Got to the IE9 menu and select Tools, then Compatibility View Settings
  2. The Compatibility View Settings will look like this:
  3. If you see in the list, select it and click on the Remove button.
  4. Click on the Close button.
  5. The iDisclose website will now be displayed and the system can be accessed. Click on the big green button to start.